Balance sheets keep telling a blunt story that marketing decks do not: despite a torrent of pilots, platforms, and proofs of concept, technology has not rewritten insurance economics, and performance still hinges on underwriting discipline and claims control more than on shiny interfaces or bots.
A traveler rear-ended by a visiting truck at a border corridor can spend weeks chasing reports, stamps, and phone confirmations across two countries before an insurer even validates a claim, and those lost days reveal why the ECOWAS Brown Card’s promise of seamless protection has felt increasingly
When a pet is hurt, the difference between an insurer that reacts in minutes and one that hesitates for days defines trust, affordability, and whether care proceeds without delay. That is the crucible in which ManyPets rebuilt its operating backbone with data and AI, turning abstract promises into
Grief should never be multiplied by paperwork, and yet beneficiaries often face forms, proofs, and silence just when clarity matters most, which explains why life insurers are racing to rewire claims around empathy, speed, and trust. Claims remain the industry’s moment of truth; a modern approach
The rapid migration of capital toward opaque alternative asset classes is fundamentally reshaping the financial architecture of insurance giants across the Asia-Pacific region, presenting a stark dichotomy between yield-hungry investment goals and aging back-office systems. As institutional
Simon Glairy is a veteran of the risk management sector, having spent years navigating the complexities of insurance-linked securities (ILS) and the evolving landscape of high-value infrastructure. As the digital economy pivots toward artificial intelligence, the physical backbone—data
