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Aon study highlights key market differentiator in insurance sector

May 24, 2024


The latest Global Transaction Solutions Claims Study by Aon and Mergermarket emphasizes the importance of insurers’ claims handling in the transaction solutions insurance market. Despite a slowdown in M&A activity and representations and warranties (R&W) policy placement in 2023, Aon clients continued to achieve favorable outcomes in the claims process, it was noted.

The study revealed that Aon clients submitted over 140 new R&W claims last year, bringing the total to more than 950 in North America through 2023. Of these claims, 39% settled within the policy’s retention, 17% resulted in insurer payments, 24% remain active, 16% are inactive, and 4% were denied.

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