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Aon study highlights key market differentiator in insurance sector

May 24, 2024

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The latest Global Transaction Solutions Claims Study by Aon and Mergermarket emphasizes the importance of insurers’ claims handling in the transaction solutions insurance market. Despite a slowdown in M&A activity and representations and warranties (R&W) policy placement in 2023, Aon clients continued to achieve favorable outcomes in the claims process, it was noted.

The study revealed that Aon clients submitted over 140 new R&W claims last year, bringing the total to more than 950 in North America through 2023. Of these claims, 39% settled within the policy’s retention, 17% resulted in insurer payments, 24% remain active, 16% are inactive, and 4% were denied.

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