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Liberty Mutual agrees to repay over $7 million to Minnesota policyholders

October 30, 2023

Liberty Mutual has agreed to pay around $7.7 million to over 86,000 policyholders for auto and homeowner insurance policies as part of a consent order with the Minnesota Department of Commerce.

The order was issued after the insurer was investigated for allegations that it violated state regulation laws.

Minnesota’s Department of Commerce had alleged that Liberty Mutual failed to offer the minimum antitheft protection device discount for auto insurance policies, used applicants’ status as a residential tenant to establish multi-policy discounts, and applied an automated rate increase that violated regulations for auto insurance policies.

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