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Tennessee DCI Mediation Process Results in Record $13 Million to Insureds

October 18, 2023

Tennessee’s Department of Commerce and Insurance has mediated more than 3,000 complaints against insurers so far this year, resulting in a record $13 million awarded to insureds, the department said this week.

“This amount represents the largest amount of money ever repaid to consumers in the Department’s history,” the DCI said in a news release. “The previous highest total occurred in 2022 when over $11.49 million was returned during that calendar year.”

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