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Which state has the least satisfied homeowners’ insurance customers?

September 26, 2023


Customers in Florida are more dissatisfied with their homeowners’ insurance than customers in any other state, according to a new report from

The report found that Florida homeowners deal with several issues that make homeowners’ insurance more complicated than in other states.

Among the most significant challenges faced by Florida homeowners is hurricanes, said.

According to the report, since Hurricane Andrew in 1992, the home insurance market in Florida has gone from 6% local providers to 70% local providers, with many national insurers pulling out of the state due to the high risk of claims. Many providers also have stringent restrictions on the age of roofs they will cover, although the report said that issue has recently been addressed by legislation.

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