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More photo-based claim fraud may soon pair with AI use in insurance

September 7, 2023

Now that virtual and photo-estimating have become commonplace in insurance claims processes, collision repairers likely are aware of the challenges it can potentially cause — undervalued vehicles, undervalued damage, extended length of keys to keys, et cetera. But have you ever thought about how artificial intelligence (AI) could help make fraudulent claims possible?

Using AI-generated photos of himself as examples in a recent social media post, Cambridge Mobile Telematics’ Ryan McMahon shared that the technology isn’t quite there yet to produce fraudulent photos in claims but it will be with time.

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