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Illinois Department of Insurance investigating overcharging in auto insurance

March 17, 2022

The Illinois Department of Insurance has called on auto insurers to provide more information on how much insurance companies may have overcharged Illinois drivers during the 12-month pandemic period between March 2020 to February 2021.

Insurers have come under scrutiny since the Consumer Federation of America (CFA) found that auto insurers received $42 billion in excess premium while refunding only $13 billion in 2020. In the state of Illinois, each driver is required to purchase auto insurance, but the pandemic had Americans driving less as they worked from home, which meant fewer crashes and insurance claims.

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