Technology & Trends

Insurers Shift to Embedded AI for Measurable Results
Technology & Trends Insurers Shift to Embedded AI for Measurable Results

The insurance industry is navigating a critical turning point where the initial, often disappointing, wave of artificial intelligence adoption is giving way to a more profound and effective integration strategy. For years, the promise of AI-driven transformation echoed through boardrooms, yet

AI and Humans Redefine Insurance Customer Care
Technology & Trends AI and Humans Redefine Insurance Customer Care

The long-held industry belief that exceptional customer care requires a trade-off between speed and personalization is rapidly becoming obsolete, challenged by a new generation of intelligent systems working in concert with human experts. Insurers are discovering that the path to deeper customer

Agency Taps AI to Combat Soaring Houston Auto Insurance
Technology & Trends Agency Taps AI to Combat Soaring Houston Auto Insurance

Houston drivers are currently navigating an unprecedented auto insurance affordability crisis, with average annual premiums climbing to a staggering $3,191. This record-high figure, which reflects a sharp 38% increase over the last two years, imposes a considerable financial burden on local

Urban Jungle Partners With Prestige on Non-Standard Insurance
Technology & Trends Urban Jungle Partners With Prestige on Non-Standard Insurance

Countless homeowners with unique property features or complex histories often find themselves navigating a frustrating insurance landscape, where standard policies are unattainable and specialist options are opaque and difficult to access. This significant gap in the market has long left a segment

Is SHIFT's High-Risk M&A Play Worth the Reward?
Technology & Trends Is SHIFT's High-Risk M&A Play Worth the Reward?

In the fast-paced world of technology services, SHIFT Inc. has carved out a distinct and aggressive path to growth, building its investment narrative on a foundation of disciplined Mergers & Acquisitions (M&A) and strategic internal restructuring. The company's core strategy centers on compounding

NAIC's AI Oversight Tool Draws Industry Criticism
Technology & Trends NAIC's AI Oversight Tool Draws Industry Criticism

The complex algorithms that now determine everything from car insurance premiums to life insurance eligibility are operating largely behind a digital curtain, a reality that state regulators are determined to change. As the insurance industry rapidly integrates artificial intelligence into its core

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