Technology & Trends

How Will AI's Next Wave Impact Insurance?
Technology & Trends How Will AI's Next Wave Impact Insurance?

The insurance sector is currently navigating a period of unprecedented complexity, grappling with emerging global risks and evolving customer demands for seamless digital interactions that match experiences in retail and banking. This intense pressure is catalyzing a profound technological shift,

Kyndryl Recognized as a Leader in AI Insurance Services
Technology & Trends Kyndryl Recognized as a Leader in AI Insurance Services

The traditionally risk-averse insurance industry is now undergoing a profound technological metamorphosis, driven by the imperative to leverage artificial intelligence for competitive survival and growth. In a significant affirmation of its pivotal role in this transformation, enterprise technology

AI Is Transforming the Insurance Customer Experience
Technology & Trends AI Is Transforming the Insurance Customer Experience

The modern consumer, accustomed to the one-click simplicity of e-commerce, now expects the same effortless experience when purchasing and managing something as inherently complex as insurance, creating a significant disconnect with an industry traditionally reliant on human-centric service models.

Why Is AIG Bringing Back a Former Executive?
Technology & Trends Why Is AIG Bringing Back a Former Executive?

In a definitive strategic maneuver that signals a clear focus on leveraging institutional memory for future growth, American International Group, Inc. has announced the return of a seasoned former executive to one of its most critical international leadership posts. This decision to appoint Adam

Federal vs. State: Who Controls Insurance AI Rules?
Technology & Trends Federal vs. State: Who Controls Insurance AI Rules?

A recent executive order aiming to standardize artificial intelligence regulation has ignited a fierce constitutional debate, pitting the federal government's push for uniformity against the states' long-held authority over the insurance industry. This directive, signed by President Donald Trump on

What If Core Systems Had No Licensing Fees?
Technology & Trends What If Core Systems Had No Licensing Fees?

For decades, the insurance technology landscape has been governed by a single, unwritten rule where core systems are intrinsically linked to hefty, recurring software licensing fees that dictate budgets and strategic planning. This vendor-centric model, meticulously designed to drive corporate

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