The solemn promise of an insurance policy is to provide a financial safety net in a time of crisis, a promise a West Virginia couple alleges was systematically broken not by human error, but by calculated technological design. A landmark lawsuit filed on January 7, 2026, accuses Liberty Mutual
The landscape of small business insurance shifted significantly with the formal announcement that insurtech pioneer NEXT Insurance will now operate as ERGO NEXT, cementing its integration into one of the world's largest reinsurance powerhouses. This rebranding is more than a simple name change; it
Today we're speaking with Simon Glairy, a recognized expert in Insurtech with a deep focus on risk management and AI-driven assessment. He joins us to shed light on a fundamental shift happening in the industry: how operational data is moving from the back office to the strategic core of the
The global insurance industry is rapidly approaching a critical inflection point where artificial intelligence is ceasing to be an experimental technology and is instead becoming a foundational pillar of daily operations. The year 2026 marks a significant milestone in this evolution, as AI systems
A frantic call comes into a service center from a long-time policyholder who desperately needs to update their banking information for an urgent claim payout, and with every security question answered correctly and a voice that matches records perfectly, the agent processes the change. The problem,
The traditional insurance industry, long characterized by its deliberate pace and paper-intensive processes, is undergoing a profound and rapid transformation driven by technological innovation. This movement, known as Insurtech, represents the strategic integration of advanced technologies like
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