Insurtech

Liberty Mutual Sued Over Tech-Driven Claim Underpayments
Regulatory & Compliance Liberty Mutual Sued Over Tech-Driven Claim Underpayments

The solemn promise of an insurance policy is to provide a financial safety net in a time of crisis, a promise a West Virginia couple alleges was systematically broken not by human error, but by calculated technological design. A landmark lawsuit filed on January 7, 2026, accuses Liberty Mutual

NEXT Insurance Rebrands as ERGO NEXT After Acquisition
Regulatory & Compliance NEXT Insurance Rebrands as ERGO NEXT After Acquisition

The landscape of small business insurance shifted significantly with the formal announcement that insurtech pioneer NEXT Insurance will now operate as ERGO NEXT, cementing its integration into one of the world's largest reinsurance powerhouses. This rebranding is more than a simple name change; it

Why Insurers Must Move From Data-Rich to Data-Smart
Technology & Trends Why Insurers Must Move From Data-Rich to Data-Smart

Today we're speaking with Simon Glairy, a recognized expert in Insurtech with a deep focus on risk management and AI-driven assessment. He joins us to shed light on a fundamental shift happening in the industry: how operational data is moving from the back office to the strategic core of the

Are Insurers Ready for the AI Revolution?
Risk Management Are Insurers Ready for the AI Revolution?

The global insurance industry is rapidly approaching a critical inflection point where artificial intelligence is ceasing to be an experimental technology and is instead becoming a foundational pillar of daily operations. The year 2026 marks a significant milestone in this evolution, as AI systems

How Insurers Can Protect Trust From AI-Driven Fraud
Technology & Trends How Insurers Can Protect Trust From AI-Driven Fraud

A frantic call comes into a service center from a long-time policyholder who desperately needs to update their banking information for an urgent claim payout, and with every security question answered correctly and a voice that matches records perfectly, the agent processes the change. The problem,

Insurtech Is Revolutionizing the Insurance Industry
Technology & Trends Insurtech Is Revolutionizing the Insurance Industry

The traditional insurance industry, long characterized by its deliberate pace and paper-intensive processes, is undergoing a profound and rapid transformation driven by technological innovation. This movement, known as Insurtech, represents the strategic integration of advanced technologies like

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