Fraud Management

RBC's AI Playbook Delivers Millions in Fraud Savings
Regulatory & Compliance RBC's AI Playbook Delivers Millions in Fraud Savings

RBC Insurance's strategic implementation of artificial intelligence reveals a meticulously planned playbook that prioritizes tangible business value and robust governance over pursuing experimental technology for its own sake. In a landscape where many organizations are still grappling with how to

Liberty Mutual Sued Over Tech-Driven Claim Underpayments
Regulatory & Compliance Liberty Mutual Sued Over Tech-Driven Claim Underpayments

The solemn promise of an insurance policy is to provide a financial safety net in a time of crisis, a promise a West Virginia couple alleges was systematically broken not by human error, but by calculated technological design. A landmark lawsuit filed on January 7, 2026, accuses Liberty Mutual

Cyber Extortion Pivots From Encryption to Data Theft
Regulatory & Compliance Cyber Extortion Pivots From Encryption to Data Theft

An in-depth analysis of the evolving landscape of cyber extortion reveals a critical and fundamental shift in attacker methodology, moving decisively away from traditional encryption-based ransomware toward a more insidious and complex data-first model. This transformation, underscored by new

Four Indicted in $250K Travel Insurance Fraud Scheme
Risk Management Four Indicted in $250K Travel Insurance Fraud Scheme

The promise of travel insurance offers a crucial safety net for globetrotters, designed to provide peace of mind against unforeseen medical emergencies or trip cancellations far from home. However, this system of trust can be systematically exploited, as demonstrated by a recent indictment that has

How Insurers Can Protect Trust From AI-Driven Fraud
Technology & Trends How Insurers Can Protect Trust From AI-Driven Fraud

A frantic call comes into a service center from a long-time policyholder who desperately needs to update their banking information for an urgent claim payout, and with every security question answered correctly and a voice that matches records perfectly, the agent processes the change. The problem,

Trend Analysis: Vendor Payment Fraud
Regulatory & Compliance Trend Analysis: Vendor Payment Fraud

A single series of emails, seemingly routine in their request to update vendor payment details, ended up costing Pennsylvania-based manufacturer Frontline Fabrics, Inc. an astonishing $1.4 million, highlighting the tangible and devastating impact of a single, meticulously planned vendor payment

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