Across small and mid-sized businesses, AI now powers routine work from marketing to support, yet liability gaps have widened faster than policies evolved and exclusions multiplied. The shift has been stark: as generative systems draft copy, chatbots triage tickets, and recommendation engines shape
The Wake-Up Call No Board Can Ignore A single misstep in a cloud dashboard ripples through a managed service provider, jumps into NHS-adjacent systems, and forces emergency continuity measures while regulators and partners call for immediate disclosure because the timeline from “unusual” to
In an era where digital breaches compromise millions of records daily and professional liabilities can bankrupt firms overnight, the insurance industry faces unprecedented challenges in managing complex risks. The rapid escalation of cyber threats and intricate professional indemnity claims has
In the ever-evolving landscape of the insurance industry, where profitability can be derailed by external pressures like economic shifts and regulatory hurdles, one leader has emerged as a beacon of strategic innovation at a prominent Boston-based company. Colleen Finn, recently promoted to Chief
Setting the Stage for Transformation in Insurance Claims Navigating the intricate world of insurance claims litigation often feels like traversing a maze with no clear exit, especially when dealing with complex disease, illness, and abuse claims tied to employer and public liability. The insurance
In a world increasingly driven by digital connectivity, small and mid-sized businesses (SMBs) face a silent but devastating threat: cyberattacks that can cripple operations in mere hours, leaving them teetering on the edge of collapse. Picture a family-owned retailer, thriving online, suddenly hit
