Claims

AI-Driven Claims Automation – Review
Technology & Trends AI-Driven Claims Automation – Review

In the wake of a devastating hurricane, insurance companies often face an overwhelming surge of claims, with contact centers swamped and policyholders left waiting for resolution during their most vulnerable moments, highlighting a critical challenge. How can the industry balance speed with empathy

Can Insurers Dodge Liability in Workers’ Comp Disputes?
Regulatory & Compliance Can Insurers Dodge Liability in Workers’ Comp Disputes?

What happens when a life-altering diagnosis hinges on a single date, and a shift in that detail could leave an injured worker stranded without benefits? In Kentucky, a former teacher’s battle with mesothelioma has exposed a gritty tug-of-war between insurance carriers, raising a burning question:

Is the Workers’ Comp Market Reaching a Turning Point?
Regulatory & Compliance Is the Workers’ Comp Market Reaching a Turning Point?

What happens when a seemingly stable insurance market begins to crack under hidden pressures, threatening the budgets of businesses nationwide? In 2025, the U.S. workers’ compensation market presents a paradox: national rates continue to soften, yet in certain states, early warning signs of firming

UK Vets Struggle with Pet Insurance Claims Inefficiencies
Insurance UK Vets Struggle with Pet Insurance Claims Inefficiencies

I'm thrilled to sit down with Simon Glairy, a renowned expert in insurance and Insurtech, who brings a wealth of knowledge in risk management and AI-driven risk assessment. With his deep understanding of the evolving landscape of pet insurance, Simon offers invaluable insights into the challenges

Is State Farm Denying Claims for Profit Over Fairness?
Regulatory & Compliance Is State Farm Denying Claims for Profit Over Fairness?

In the complex world of insurance, a staggering number of policyholders face claim denials each year, often leaving them financially stranded after unexpected disasters, and one such case involving a homeowner from Sunland Park, New Mexico, has ignited a firestorm of debate about whether major

USAA Faces Lawsuit Over Alleged Bad Faith Claims Handling
Regulatory & Compliance USAA Faces Lawsuit Over Alleged Bad Faith Claims Handling

I'm thrilled to sit down with Simon Glairy, a renowned expert in insurance and Insurtech, whose deep knowledge of risk management and AI-driven risk assessment offers invaluable insights into the complexities of the industry. Today, we’re diving into a recent high-profile lawsuit against a major

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