Claims

How Donna Carr Champions Her Team With Authenticity
Insurance How Donna Carr Champions Her Team With Authenticity

In an era where corporate leadership is often scrutinized for its lack of connection and transparency, Donna Carr, MetLife’s head of Group Service and Operations, stands out as a compelling example of how authenticity can serve as the bedrock of success for an organization spanning multiple

Your AI Strategy Needs to Go Beyond Efficiency
Technology & Trends Your AI Strategy Needs to Go Beyond Efficiency

With a wealth of experience in Insurtech and AI-driven risk management, Simon Glairy is a leading voice guiding the insurance industry through its digital transformation. He joins us to cut through the hype and discuss how insurers can move beyond viewing AI as a buzzword and start implementing it

Is Your Risk Control a Strategic Partner?
Risk Management Is Your Risk Control a Strategic Partner?

Many businesses perceive risk control as a necessary but often cumbersome prerequisite for obtaining insurance coverage, a procedural hurdle to be cleared rather than a source of tangible value. This traditional view, however, is rapidly becoming obsolete in an environment defined by increasing

Which Car Insurance Is Right for You in 2025?
Risk Management Which Car Insurance Is Right for You in 2025?

Navigating the landscape of car insurance can often feel like an intricate and overwhelming task, with renewal notices arriving like clockwork and a seemingly endless array of policy options appearing with every online search. For many drivers, the process is fraught with confusing terminology and

When Does a Prior Work Injury Bar a New Claim?
Regulatory & Compliance When Does a Prior Work Injury Bar a New Claim?

We're joined today by Simon Glairy, a leading expert in risk management and insurance law, to dissect a recent Delaware Supreme Court decision with significant implications for workers' compensation. The case of a Wilmington firefighter, Corey Ferrell, brings into sharp focus the complex interplay

How Is Property Insurance Tackling Claims Paradox in 2025?
Risk Management How Is Property Insurance Tackling Claims Paradox in 2025?

Imagine a world where a single cyber attack can cripple a tech firm's operations while a supply chain hiccup devastates a neighboring manufacturer—all in the same week. This is the reality for many businesses today, caught in a perplexing paradox of balancing the sheer volume of insurance claims

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