Claims

What Is the True Cost of a Broker's Mistake?
Insurance What Is the True Cost of a Broker's Mistake?

A single, seemingly straightforward instruction to an insurance broker can inadvertently become the seed of a multi-million-pound legal dispute, challenging the very foundation of trust between a business and its professional advisors. The expectation is that an expert will secure protection; the

Can AI Master the Insurance Moment of Truth?
Risk Management Can AI Master the Insurance Moment of Truth?

The critical interaction between an insurer and a policyholder, often occurring during a time of significant personal distress, has long been defined as the industry's "moment of truth," and for decades, this moment has been managed almost entirely by human hands. Now, a profound technological

Is This New CRO the Key to FMG's Enterprise Growth?
Risk Management Is This New CRO the Key to FMG's Enterprise Growth?

In a financial services landscape increasingly fractured by disparate technology solutions and complex compliance demands, marketing automation provider FMG is making a decisive move to capture the enterprise market by appointing seasoned fintech executive Matt Newman as its new Chief Revenue

When Is a Policy With No Coverage Still Relevant?
Risk Management When Is a Policy With No Coverage Still Relevant?

A landmark ruling from the Colorado Court of Appeals has sent a clear message to the insurance industry, imposing a significant $35,600 penalty on Esurance Property & Casualty Insurance Co. for its failure to promptly disclose an auto insurance policy. The decision in Bohanan v. Esurance Property &

How Are Insurers Fighting Sophisticated Fraud?
Risk Management How Are Insurers Fighting Sophisticated Fraud?

The pervasive and escalating issue of insurance fraud now imposes a multi-billion dollar tax on honest customers annually, compelling insurers to mount an increasingly sophisticated and data-driven defense. As economic pressures mount, the temptation for fraudulent activity has intensified, leading

What to Know Before Filing a Storm Claim?
Risk Management What to Know Before Filing a Storm Claim?

The overwhelming aftermath of a severe storm presents homeowners with the dual challenge of not only repairing physical damage but also navigating the intricate and often stressful process of filing an insurance claim. As communities begin the arduous task of rebuilding, the path to recovery is

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