UK Insurance Sector Faces Key Regulatory Changes in 2025

January 27, 2025

The UK insurance sector is poised for substantial regulatory changes in 2025, with a flurry of new rules and deadlines impacting various segments of the market. These pivotal changes are designed to enhance operational resilience, consumer protection, and inclusivity within the industry. As insurers navigate this evolving regulatory landscape, understanding the critical developments and forthcoming deadlines is essential to ensure compliance and maintain market stability.

Insurers are facing an increasingly complex environment, driven by the growing reliance on third-party service providers and heightened regulatory scrutiny. These new rules underscore the need for insurers to adopt rigorous risk management practices and foster greater transparency in their operations. The regulatory initiatives set to unfold in 2025 signal a proactive approach by authorities to bolster the robustness and integrity of the UK insurance sector. This article delves into the major regulatory milestones expected in the coming months, shedding light on the key dates and reforms that will shape the industry’s future.

New Rules for Critical Third Parties

Starting January 1, 2025, new rules introduced by the Prudential Regulation Authority (PRA) and the Financial Conduct Authority (FCA) regarding critical third parties will come into effect. These rules are crafted to ensure insurers manage their relationships with third-party service providers more effectively, particularly those integral to their operations. To provide insurers time to adjust, a transitional period has been established for certain requirements under these regulations.

The emphasis on critical third parties reflects the mounting reliance of insurers on external service providers for various functions, including IT services, claims processing, and customer support. Given this dependency, the new rules mandate insurers to conduct thorough due diligence on their third-party providers. Additionally, insurers are required to implement robust risk management frameworks aimed at mitigating potential disruptions. These regulations are designed to safeguard the operational integrity of insurers and fortify their resilience against risks emanating from third-party dependencies.

Commercial and Bespoke Insurance

The evolving regulatory landscape also encompasses commercial and bespoke insurance. The FCA has issued a discussion paper on this topic, inviting stakeholders to provide feedback by January 10, 2025. The discussion paper seeks to gather insights on potential reforms intended to improve competitiveness and consumer protection within this market segment. By addressing issues related to pricing practices, product design, and distribution channels, the FCA aims to foster a fairer, more transparent, and competitive insurance market.

Stakeholders are encouraged to share their perspectives on how the regulatory framework can better serve the needs of commercial and bespoke insurance customers. The FCA’s initiative underscores its commitment to ensuring a balanced approach that prioritizes consumer protection while maintaining market competitiveness. Through this collaborative process, the FCA aims to identify and mitigate risks, enabling a more robust regulatory environment for commercial and bespoke insurance.

Friendly Societies Legislation Reforms

In February 2025, the Law Commission plans to release a consultation paper focused on legislation reforms for friendly societies. These reforms aim to modernize the legal framework governing friendly societies, making it more relevant and responsive to the current market environment. The consultation paper will seek input from stakeholders on various aspects of the proposed reforms, including governance structures, financial reporting requirements, and member rights.

Friendly societies hold a unique position in the insurance market, offering mutual benefits to their members. The proposed reforms are expected to enhance the operational efficiency and governance standards of these societies, ensuring they can continue to effectively serve their members in the evolving market landscape. By updating the legal framework, the Law Commission aims to fortify the role of friendly societies and enhance their contribution to the insurance sector.

Insurance Captives Consultation

The insurance captives market is also under the regulatory spotlight in 2025. Stakeholders are required to respond to HM Treasury’s consultation on this matter by February 7. The consultation seeks views on potential changes to the regulatory framework governing insurance captives, aiming to enhance their role in risk management and provide greater operational flexibility for businesses.

Insurance captives, which are subsidiaries created by parent companies to insure their own risks, play a crucial role in managing corporate risks. The consultation will explore ways to streamline the regulatory requirements for captives, facilitating easier establishment and operation of these entities. This initiative underscores the government’s recognition of the importance of insurance captives in effective risk management and its commitment to supporting their growth and development.

Insurance Special Purpose Vehicles

The PRA has set a deadline of February 14 for responses to its consultation on changes to the regulatory framework for insurance special purpose vehicles (ISPVs). ISPVs are instruments used by insurers to transfer risk to the capital markets through mechanisms such as insurance-linked securities. The proposed changes aim to enhance regulatory oversight of ISPVs, ensuring they operate in a safe and sound manner.

The consultation will address various aspects of the ISPV framework, including capital requirements, governance standards, and reporting obligations. Stakeholders are encouraged to provide their feedback on how the regulatory framework can be improved to support the growth and expansion of the ISPV market. By fortifying the regulations, the PRA aims to promote the prudent development of ISPVs and ensure their contribution to the stability and resilience of the insurance sector.

Operational Incident and Third Party Reporting

Responses to the FCA and PRA consultations on operational incident and third-party reporting are due by March 13, 2025. These consultations aim to gather stakeholder views on proposed changes to the reporting requirements for operational incidents and third-party relationships. The goal is to enhance transparency and accountability within the insurance sector.

The proposed changes will require insurers to report significant operational incidents and material changes to their third-party relationships in a timely manner. This increased reporting will enable regulators to closely monitor emerging risks and take appropriate measures to protect consumers and maintain market stability. By mandating comprehensive reporting, the regulatory bodies strive to foster a culture of transparency and proactive risk management within the insurance industry.

Operational Resilience Compliance

By March 31, 2025, insurers must demonstrate compliance with new impact tolerances for operational resilience. These impact tolerances define the maximum acceptable levels of disruption to critical business services, ensuring insurers can sustain operations effectively amidst adverse events. The focus on operational resilience underscores the critical importance of maintaining business continuity in an increasingly complex and interconnected market environment.

Insurers are required to implement comprehensive risk management frameworks and regularly conduct testing to ensure they can meet the new impact tolerances. By adhering to these standards, insurers will be better equipped to manage and mitigate disruptions, safeguarding the continuity of their services and protecting consumer interests. The emphasis on operational resilience reflects a proactive approach to fortifying the insurance sector against systemic risks and operational challenges.

Liquidity Reporting Reforms

The PRA has announced a deadline of March 31, 2025, for responses to its consultation on liquidity reporting reforms. These reforms are designed to enhance the transparency and accuracy of liquidity reporting within the insurance sector. Ensuring insurers maintain adequate liquidity to meet their obligations is a central objective of these proposed changes.

The consultation will cover several key aspects of liquidity reporting, including the methodologies used, frequency of reporting, and the granularity of data required. By refining the liquidity reporting framework, the PRA aims to provide a clearer and more accurate picture of insurers’ liquidity positions. This will enable more effective monitoring and regulation, ensuring the financial stability and solvency of insurers in varying market conditions.

General Insurance Pricing Evaluation

In 2025, the FCA is slated to complete its evaluation of pricing interventions within the general insurance market. This evaluation is part of ongoing efforts to ensure fairness and transparency in insurance pricing practices. The FCA’s examination will encompass the effectiveness of previous interventions and identify areas where further regulatory action may be necessary.

By undertaking a thorough evaluation, the FCA aims to assess the impact of its pricing interventions on consumers and market dynamics. This will help to determine whether the current regulatory measures have achieved their intended outcomes and identify potential improvements. The evaluation process reflects the FCA’s commitment to fostering a fair and competitive insurance market that benefits consumers while maintaining industry stability.

Senior Managers and Certification Regime Reviews

The Senior Managers and Certification Regime (SM&CR) is also subject to review by HM Treasury, PRA, and FCA in 2025. These reviews may lead to revisions of certification requirements and other aspects of the regime, reflecting the evolving regulatory expectations for senior managers and certified persons within the insurance sector.

The reviews aim to ensure that the SM&CR remains effective in promoting accountability and sound governance practices. By assessing the current framework, regulators will identify areas for improvement and potential adjustments to enhance the regime’s effectiveness. This collaborative effort underscores the commitment to fostering a culture of integrity and professionalism within the insurance industry.

Diversity and Inclusion Finalization

The FCA and PRA are expected to finalize non-financial misconduct rules and other diversity and inclusion proposals early in 2025. These initiatives are part of broader efforts to promote diversity and inclusivity within the insurance sector. Enhancing diversity and inclusion is seen as vital to fostering innovation, improving decision-making, and reflecting the diverse needs of consumers.

The regulatory bodies are committed to implementing measures that address non-financial misconduct and create an inclusive workplace culture. By finalizing these rules, the FCA and PRA aim to ensure that the insurance sector upholds the highest standards of conduct and embraces diversity in all its forms. These efforts are expected to drive positive change and reinforce the industry’s commitment to ethical practices and inclusivity.

Pure Protection Insurance Distribution Review

The FCA will conduct a review of the distribution market for pure protection insurance products in 2025. This review aims to assess the current distribution practices and identify areas for improvement to ensure consumers receive suitable and value-for-money products. The focus will be on understanding how these products are marketed and sold and evaluating the effectiveness of existing consumer protections.

By conducting this review, the FCA aims to enhance regulatory oversight and ensure that the distribution of pure protection insurance products aligns with consumer interests. The findings will inform potential regulatory interventions and guide efforts to improve market practices. This initiative highlights the FCA’s commitment to safeguarding consumer interests and promoting transparency within the insurance distribution market.

PRIIPS Regulation and Retail Disclosure

In the first quarter of 2025, the FCA is expected to release a consultation on a new retail disclosure regime under the PRIIPS (Packaged Retail and Insurance-based Investment Products) Regulation. This consultation will seek stakeholder input on proposed changes aimed at improving the clarity and effectiveness of retail disclosures. Enhancing the quality of information provided to consumers is central to enabling informed decision-making and fostering trust in the insurance market.

The new retail disclosure regime aims to address existing shortcomings and ensure that the information presented to consumers is clear, accurate, and relevant. By refining the disclosure requirements, the FCA seeks to enhance transparency and empower consumers with the knowledge needed to make informed choices. The consultation process will involve extensive engagement with stakeholders to gather diverse perspectives and ensure the proposed changes are well-informed and effective.

Enforcement Guide Revisions

The FCA will decide on revised proposals for its Enforcement Guide in the first quarter of 2025. These revisions aim to update and clarify the FCA’s approach to enforcement, ensuring it remains effective in promoting compliance and addressing misconduct. The Enforcement Guide outlines the principles and procedures the FCA follows when taking regulatory action against firms and individuals.

By revising the Enforcement Guide, the FCA aims to enhance the transparency and consistency of its enforcement activities. This will provide greater clarity to regulated entities on the FCA’s expectations and the potential consequences of non-compliance. The revised guide is expected to strengthen the FCA’s ability to enforce its rules and maintain high standards of conduct within the insurance sector.

Consumer Duty Simplifications

In early 2025, the FCA will review possible simplifications to consumer duty requirements, aiming to make the regulatory framework more accessible and effective. Consumer duty requirements are designed to ensure firms act in the best interests of consumers and provide products and services that meet their needs. Simplifying these requirements can reduce complexity and enhance compliance, ultimately benefiting consumers.

The review process will involve engaging with stakeholders to identify areas where simplifications can be made without compromising consumer protection. By streamlining the consumer duty requirements, the FCA aims to foster a regulatory environment that supports firms in delivering positive outcomes for consumers while maintaining robust protections. These efforts reflect the FCA’s commitment to continuous improvement and its focus on ensuring a fair and transparent insurance market.

Climate-Related Risks Consultation

The PRA plans to launch a consultation on updates to their supervisory statements regarding climate-related risks in the first quarter of 2025. This consultation will seek input on proposed changes aimed at enhancing the regulatory approach to managing climate-related risks within the insurance sector. Addressing these risks is crucial for ensuring the long-term stability and sustainability of the market.

The consultation will cover various aspects of climate-related risk management, including scenario analysis, disclosure requirements, and risk mitigation strategies. By updating the supervisory statements, the PRA aims to provide clear guidance to insurers on integrating climate-related considerations into their risk management frameworks. This initiative underscores the importance of proactive measures to address climate-related risks and ensure the insurance sector’s resilience in the face of environmental challenges.

Life Insurance Stress Test

The UK insurance sector is set for significant regulatory changes in 2025, introducing a series of new rules and deadlines that will impact different parts of the market. These crucial updates aim to improve operational resilience, consumer protection, and inclusivity within the industry. As insurers navigate this changing regulatory landscape, it’s vital to understand the key developments and upcoming deadlines to ensure compliance and market stability.

Insurers now face an increasingly complicated environment, driven by a rising dependence on third-party service providers and increased regulatory scrutiny. These new rules emphasize the necessity for insurers to implement rigorous risk management practices and encourage greater transparency in their operations. The initiatives coming in 2025 signal a proactive effort by authorities to strengthen the UK’s insurance sector’s robustness and integrity. This article explores the major regulatory milestones expected in the near future, highlighting important dates and reforms that will shape the industry’s trajectory going forward.

Subscribe to our weekly news digest.

Join now and become a part of our fast-growing community.

Invalid Email Address
Thanks for Subscribing!
We'll be sending you our best soon!
Something went wrong, please try again later