NJM Insurance Group has achieved a landmark recognition by being named among Ward’s 50 top-performing property and casualty insurers for the third consecutive year. This remarkable accomplishment reaffirms NJM’s unwavering commitment to its policyholders, superior operational performance, and robust financial stewardship. The accolade is highly significant, considering that Ward, an arm of Aon plc, evaluates nearly 3,000 property and casualty insurers across the United States before curating its prestigious list. The recognition is based on the company’s performance from 2019 to 2023, making NJM stand out as a consistent performer in an incredibly competitive industry.
Founded in 1913, NJM operates on a mutual model that focuses on benefiting its policyholders exclusively. This enduring commitment to a customer-centric approach has earned the company an AM Best Financial Strength Rating of A or higher for over 70 years. NJM’s stable financial health and customer-first philosophy have set a high bar in the insurance industry. Whether it’s through award-winning customer service, superior claims handling, or overall customer satisfaction, NJM continues to prioritize the needs of its clients effectively. Personal insurance products offered by NJM are available directly to consumers in states including Connecticut, Maryland, New Jersey, Ohio, and Pennsylvania, while its business insurance products are accessible via independent agents in Connecticut, Delaware, Maryland, New Jersey, New York, and Pennsylvania.
Recognition of Excellence
The acknowledgment by Ward underscores NJM’s superior capabilities in financial management and operational excellence. To be part of Ward’s 50, insurers must pass through rigorous safety and consistency screenings and achieve exceptional financial performance indicators. The systematic selection criteria employed by Ward make this feat all the more commendable. Mitch Livingston, NJM’s President and CEO, highlights the unwavering dedication of the NJM team in achieving such noteworthy recognition. According to him, this award reflects the collective effort and tireless commitment of NJM’s employees toward maintaining high standards in every aspect of their operations.
Ward’s methodology focuses on an in-depth analysis of an insurer’s financial performance, staffing levels, compensation, business practices, and expense management. This meticulous approach not only provides insurers with critical benchmarks but also establishes best practices to optimize their performance and profitability. The Ward’s 50 list acts as a benchmark of excellence within the industry, encouraging insurance companies to consistently strive for operational superiority and robust financial management. By setting such high standards, Ward effectively uplifts the entire industry, fostering an environment where excellence becomes the norm rather than the exception.
NJM’s Dedication to Superior Service
NJM’s inclusion in the Ward’s 50 list for three consecutive years showcases its unwavering dedication to providing superior service and its consistent financial performance over the years. The honor reflects NJM’s sustained emphasis on maintaining a high level of financial stability, a hallmark of its operational ethos. Since its establishment, NJM has endeavored to offer unmatched customer service, which has become a cornerstone of its business approach. This focus on customer satisfaction has translated into superior claims handling processes and award-winning services that NJM’s policyholders have come to rely on.
Aon plc, the parent company of Ward, has a significant global role in shaping decisions that protect and enrich lives by providing advice and solutions in over 120 countries. Their collaboration with insurers like NJM underscores the importance of strategic decision-making aimed at business growth and protection. Through such partnerships, companies gain the clarity and confidence needed to navigate complex financial landscapes successfully. The recognition from Ward, therefore, isn’t just an accolade; it’s an endorsement of NJM’s steady path of excellence and reliability in the property casualty insurance sector.
Impact on the Broader Industry
NJM Insurance Group has gained significant recognition, being named among Ward’s 50 top-performing property and casualty insurers for the third year in a row. This achievement underscores NJM’s steadfast commitment to its policyholders, excellence in operational performance, and strong financial management. The accolade is particularly noteworthy as Ward, part of Aon plc, evaluates nearly 3,000 insurers across the U.S. before finalizing its esteemed list. The assessment, based on the company’s performance from 2019 to 2023, highlights NJM as a consistent leader in a highly competitive industry.
Established in 1913, NJM operates on a mutual model prioritizing the benefits of its policyholders. This long-standing dedication to customer-centricity has earned the company an AM Best Financial Strength Rating of A or higher for over 70 years. NJM’s stable financial health and focus on customer service set high standards in the insurance sector. With award-winning customer service, superior claims handling, and overall satisfaction, NJM continues to put its clients first. Personal insurance products are available in Connecticut, Maryland, New Jersey, Ohio, and Pennsylvania, while business insurance is accessible through independent agents in Connecticut, Delaware, Maryland, New Jersey, New York, and Pennsylvania.
