Is Free Patient Support for Travel and Lodging Within Legal Guidelines?

January 23, 2025

The Office of Inspector General (OIG) recently issued a favorable opinion in Advisory Opinion No. 24-13 regarding a pharmaceutical manufacturer’s program that provides free transportation, lodging, and support to eligible patients and their caregivers. This opinion, released on December 31, 2024, addresses the legal considerations of these supportive services within the framework of federal healthcare regulations, including the Anti-Kickback Statute and the Beneficiary Inducements Civil Monetary Penalties Law (Beneficiary Inducements CMP). Understanding the nuances of these guidelines is critical for pharmaceutical companies as they seek to navigate legal boundaries while genuinely assisting patients in accessing essential treatments.

The pharmaceutical manufacturer’s immunotherapy product (the Product) is a one-time, potentially curative treatment designed for patients who have exhausted at least one alternative treatment option. The administration of the Product involves three distinct phases: the Tissue-Procurement Phase, the Administration Phase, and the Post-Treatment Phase. Due to the complexity and expertise required, the Product is administered at specialized Treatment Centers, which are limited in number. Consequently, some patients must travel considerable distances to receive treatment. The favorable opinion from the OIG sheds light on the permissible scope of logistical support that can be extended to patients and underscores the importance of tailored safeguards to ensure compliance with federal laws.

The Need for Support Services

Given the extended period patients may need to stay near Treatment Centers, which can last up to two months, the pharmaceutical company has designed a support program (the Arrangement) to mitigate logistical and financial challenges. This comprehensive program aims to reduce any barriers that could prevent patients from receiving the life-saving treatment they need. By offering transportation, lodging, and meal expenses, the Arrangement ensures that these patients can access necessary treatments without experiencing undue hardship or financial strain.

The eligibility criteria for the Arrangement are stringent and well-defined: patients must be U.S. residents, have an income at or below 600 percent of the Federal Poverty Level, meet program distance requirements, and possess an on-label prescription for the Product. Additionally, the Requestor ensures that patients do not receive assistance for travel, lodging, meals, or other expenses from another source before offering the Arrangement. This thorough vetting process is crucial to ensure that the assistance goes to those who genuinely need it and to maintain the program’s integrity within legal confines.

Support Services Provided

Under the Arrangement, eligible patients and one caregiver receive several forms of support. The program covers round-trip airfare for those living 300 miles or more from the nearest Treatment Center or the Treatment Center with which the patient has a pre-established relationship. For those living between 100 and 300 miles (or the mileage equivalent of two hours driving distance), ground transportation costs are covered. Additionally, lodging in a modest hotel is provided for patients living more than 100 miles or two hours driving distance from the Treatment Center. To further support these individuals, daily stipends of up to $50 per person are offered for meals and authorized travel expenses.

These support services are meticulously designed to remove financial and geographic barriers to accessing necessary care provided by Treatment Centers. The OIG recognized that this support is critical for patients requiring the immunotherapy Product, especially considering the unique, one-time nature of the treatment. This particular aspect of the program highlights the empathetic approach of the pharmaceutical company, as it acknowledges the real-world challenges patients face and seeks to provide practical solutions.

OIG’s Determination and Safeguards

The OIG’s favorable determination considered several factors that contributed to the decision. Importantly, the Arrangement aims to remove financial and geographic barriers to accessing necessary care provided by Treatment Centers. The OIG recognized that this support is essential for patients requiring the immunotherapy Product, especially considering the unique, one-time nature of the treatment. This recognition underscores the importance of the pharmaceutical company’s initiative and the difference it can make in patients’ lives.

To mitigate risks under the Anti-Kickback Statute, the Arrangement includes several safeguards. Ensuring patients are ineligible for assistance from other sources before offering the Arrangement is a crucial step. The company also avoids advertising the Arrangement and does not require physicians or Treatment Centers to exclusively prescribe or use the Product. These safeguards are vital in distinguishing the Arrangement from problematic seeding arrangements, which might provide free products to induce continuous purchases covered by federal healthcare programs. Instead, this support service ensures access to a vital, potentially curative treatment without encouraging ongoing or repeated use.

Compliance with Beneficiary Inducements CMP

The Office of Inspector General (OIG) released a favorable opinion in Advisory Opinion No. 24-13 regarding a pharmaceutical company’s program providing free transportation, lodging, and support to eligible patients and their caregivers. Issued on December 31, 2024, this opinion evaluates these supportive services within federal healthcare laws, including the Anti-Kickback Statute and the Beneficiary Inducements Civil Monetary Penalties Law (Beneficiary Inducements CMP). Pharmaceutical companies must grasp these guidelines to help patients access treatments while staying within legal limits.

The pharmaceutical company’s immunotherapy product (the Product) is a potentially curative one-time treatment for patients who have exhausted at least one other treatment option. The Product has three distinct phases: the Tissue-Procurement Phase, the Administration Phase, and the Post-Treatment Phase. Administering the Product requires specialized Treatment Centers, which are limited in number, necessitating long-distance travel for some patients. The OIG’s favorable opinion clarifies the permissible support scope for patients and emphasizes the need for tailored safeguards to ensure compliance with federal laws.

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