Editorial

Embedded Insurance 2.0: Reinventing Access, Experience, and Scale
Editorial Embedded Insurance 2.0: Reinventing Access, Experience, and Scale

Embedded Insurance 2.0 (EI 2.0) represents an innovative approach to partnering and collaborating with various third-party brands, regardless of their size, to assist them in expanding their businesses, developing attractive new protection options for clients, and ultimately bridging coverage gaps.

Why Personalization is the New Battleground for Insurance Providers
Editorial Why Personalization is the New Battleground for Insurance Providers

The Shift From One-size-fits-all to Tailored Coverage Insurance has always been a numbers game—one riddled by actuarial tables, standardized policies, and broad demographic data that have long dictated how providers assess risk and price coverage. But in today’s customer-first world, those days are

Act on New Insurance Trends for Customer Success
Editorial Act on New Insurance Trends for Customer Success

Insurance isn’t “appealing” anymore. But, trust? That’s the currency of this digital-first era. And in a world where consumers choose convenience and leave laggards at the first sign of corporate jargon, insurance companies need to move beyond traditional efforts. That’s why forward-thinking

California Fires and State Farm Insurance: What Happens Next?
Editorial California Fires and State Farm Insurance: What Happens Next?

The rate of occurrence of wildfires has increased in California over the last decade. The hot, dry summers with the Santa Ana winds , coupled with increasing temperatures have created a vulnerability in the region. Over the last 30 years (the 1980s to the 2010s), the wildfires in California have

Insurance CMOs Must Shift from One-Size-Fits-All
Editorial Insurance CMOs Must Shift from One-Size-Fits-All

Chief Marketing Officers (CMOs) in the insurance industry are facing a range of challenges, compelling them to broaden their approaches to customer experience (CX). Ensuring success in today’s volatile insurance landscape requires CMOs to go beyond traditional CX—and harness the power of

Insurance Fraud is on the Rise: Here are the trends to watch out for
Editorial Insurance Fraud is on the Rise: Here are the trends to watch out for

Insurance fraud isn’t just a growing issue—it’s an evolving one. In 2024, fraudsters are leveraging advanced technologies like artificial intelligence and exploiting systemic vulnerabilities in the insurance industry, costing companies billions annually. From synthetic identity scams to

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