Tag: digital customer

Risk Management, Trends

P&C insurers struggling to keep pace with customer expectations, says J.D. Power

May 25, 2021

Via: Reinsurance News

A survey conducted by J.D. Power has shown that overall customer satisfaction with insurers’ digital offerings hasn’t improved this year, despite industry-wide improvements in best-practice competency. With an increasing amount of property and casualty (P&C) insurance customers, followed by the […]