In a changing distribution landscape, managing general agencies are more important than ever.
Francis Johnson, president of Johnson & Johnson Insurance, recently chatted with IB TV about his company’s recognition as an IBA 5-Star MGA and how the distribution landscape is evolving.
Johnson said that his company’s interaction with independent agencies was a major driver in earning recognition as a 5-Star MGA.
“I think our relationships with our independent agencies is a big factor, in that we focus a ton on relationships with our agents and how we interact with them – and also with our partner companies,” Johnson said. “It’s very important to us how we interact and how we build relationships. That’s the most important part of the insurance industry – building strong relationships.”